Everything you
were going
to ask.

Most U.S. orders arrive within 3–5 business days via standard shipping. Estimated delivery dates are provided by the carrier and may vary due to weather, seasonal volume, or unforeseen service delays.

Free standard shipping is available on all U.S. orders over $49. Orders under $49 ship for a flat $4.95. If you request expedited shipping, additional fees will apply and will be shown at checkout.

Yes — we ship to most countries. Shipping times and costs vary by destination, and international customers are responsible for any customs duties, taxes, or additional fees required by their local government.

Two-day and overnight options are available at checkout for U.S. addresses. Rates are calculated from the carrier in real time based on your ZIP code.

We offer a 30-day money-back guarantee. Contact our customer support team within 30 days of receiving your order with your order number and reason for return. Once we receive your request we review it within 3–5 business days, and refunds appear on your account 5–7 business days after approval. See our full Refund and Returns Policy for details.

Every charger, dock, wallet and power bank carries a two-year warranty against manufacturing defects. Cables carry a lifetime replacement guarantee — if a Loop USB-C cable frays or stops carrying power, send us a photo and we'll send a replacement.

No. We email a pre-paid return label as soon as your return is approved. Drop the package at any carrier location and the credit posts to your account once it is received and inspected.

Email us with your order number and a clear photo of the issue. We approve nearly every warranty claim and ship the replacement the same day from our St. Louis warehouse.

Our 3-in-1 stands, MagSafe wallets, and the Halo MagSafe Power Bank carry Apple's 15W MagSafe certification. Our wireless desk pads use Qi (standard 5W or 10W) — they will magnetically align with any MagSafe-compatible iPhone but charge at Qi speeds.

The Pebble and Atlas travel cubes ship with a Worldwide Kit option that swaps between US, EU, UK and AU pins. They accept any input voltage between 100V and 240V, so you can use them anywhere on the same trip.

Yes. All walnut and oak comes from FSC-certified mills in the United States and Europe. We finish every piece by hand with a food-safe oil-and-wax blend in our St. Louis workshop.

Gallium-Nitride II is the second-generation chip family that lets a small charger deliver 100W of power without overheating. The result: a brick roughly forty percent smaller than the legacy silicon equivalent.

All major credit cards — Visa, Mastercard, American Express, and Discover. Payments are processed using secure 256-bit SSL encryption via Authorize.Net. Your credit card information is never shared with third parties.

Yes. Card data is encrypted end-to-end and tokenised by Authorize.Net — we never see or store the raw card number on our servers.

Yes. Reach out via the contact form and select "Wholesale" as the topic. We work with offices, hotels, and gift programs at 10+ unit volumes.

No — guest checkout is fully supported. Creating an account is optional and gives you faster reorders, an order history and address book.